Privacy Policy — Catansus Painters

1. Introduction

Catansus Painters Ltd respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your rights under the General Data Protection Regulation (GDPR) and Irish data protection law.

This policy applies to our website and to any personal data collected through enquiries, quote requests, or during the delivery of our services.

2. Who We Are

Catansus Painters Ltd
Painting and Decorating Services
Based in Dublin, Ireland

Website: www.catansuspainters.com
Email: info@catansuspainters.com
Phone: +353 85 213 9442

For the purposes of data protection law, Catansus Painters Ltd is the data controller of your personal data.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Information

• Name

• Phone number

• Email address

• Property address (when requesting a quote or service)

Project and Service Information

• Details about your property

• Description of the work requested

• Appointment and communication records

Technical and Usage Data

• IP address

• Browser type and device information

• Website usage data (via cookies and analytics tools)

We do not collect sensitive personal data.

4. How We Use Your Data

We process personal data only where there is a lawful basis to do so. This includes:

• Responding to enquiries and providing quotes

• Scheduling, planning and carrying out painting and decorating services

• Communicating with you about your project or service

• Complying with legal and tax obligations

• Improving website performance and user experience through analytics

• Sending service-related updates where you have provided consent

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

• Contract – where processing is necessary to provide a requested service

• Legitimate interests – to manage enquiries and operate our business

• Legal obligation – to comply with Irish tax and legal requirements

• Consent – where required, such as for optional communications or cookies

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6. Cookies and Analytics

Our website uses cookies to function properly and to understand how visitors use the site.

Types of cookies we use:

• Necessary cookies – required for the website to operate correctly

• Analytics cookies – help us understand site usage and improve performance

• Preference or marketing cookies – used only where consent is given

Analytics data is processed using tools such as Google Analytics. Data is anonymised where possible and retained according to Google’s policies (typically up to 26 months).

You can manage or disable cookies through your browser settings.

7. Data Retention

We keep personal data only for as long as necessary:

• Quote requests and enquiries: up to 12 months

• Service and invoicing records: minimum of 6 years (to meet Irish tax and legal obligations)

• Analytics data: retained according to analytics provider policies

After these periods, data is securely deleted or anonymised.

8. Data Sharing

We may share personal data only where necessary and only with trusted parties, such as:

• Accountants or professional advisers

• Hosting and IT service providers

• Analytics providers

All third parties are required to handle data securely and in compliance with GDPR.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure, encrypted connections (HTTPS/SSL)

• Password-protected systems and restricted access

• Trusted hosting and service providers

We do not store payment card details on our website.

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access – request a copy of the data we hold about you

• Rectification – request correction of inaccurate data

• Erasure – request deletion of your data where legally permitted

• Restriction – request limits on how your data is processed

• Objection – object to certain types of processing

• Data portability – request your data in a portable format

• Withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us at:
info@catansuspainters.com

We aim to respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.